Technology Program Manager · AI-Augmented QA

Next-Generation AI-Driven Automation & Performance Quality Systems

Practitioner and architect with over two decades of experience across Quality Engineering, Automation, and Performance at scale. Focused on designing AI-augmented QA ecosystems that enable engineering teams to move from manual validation toward autonomous, intelligence-driven quality systems. Experienced in modernizing complex quality lifecycles by blending classical engineering discipline with emerging AI capabilities to improve reliability, speed, and decision-making across large, distributed platforms.

020+ Years Exp
0AI Platforms
0% Automation
AI-Native
RAG Systems
Automation
CI/CD
About Me

Meet Vikas Singh

Leading the Evolution of Quality Engineering

I am a Technology Program Manager and expert in High-Scale Automation & Performance Testing with over two decades of professional excellence. Currently at Innodata Inc., I specialize in architecting AI-driven QA systems that redefine how enterprises handle quality, combining deep engineering roots at GlobalLogic and Schneider Electric with cutting-edge AI orchestration.

I hold an MBA in Operations & IT from IMT Ghaziabad and a B.Tech in Information Technology. My professional journey has evolved from core testing workflows to designing intelligent systems that leverage LLMs, RAG, and AI-driven health analytics to reduce risk early and drive engineering excellence.

AI QA Workspace (RAG-Driven Test Generation)
RCA Failure Analysis & Vision AI (GPT-4o)
Delivery Excellence & Program Management
Intelligent CI/CD Orchestration & Automation
Professional Journey

Career Milestones

Technology Program Manager
Innodata Inc.
Jan 2023 – Present

Orchestrating AI-native Quality Engineering strategies and leading large-scale technology programs. Implementing RAG-based systems and intelligent automation for enterprise delivery excellence. Specialized in TestOps and high-scale delivery.

Project Manager Technology
Innodata Inc.
Apr 2019 – Jan 2023

Led high-impact QA transformations for global clients including AgilityPR and Blackboard. Designed Hybrid Automation Frameworks and managed full-scale Performance Engineering lifecycles using industrial-grade testing suites.

Associate Consultant
GlobalLogic
Oct 2007 – Nov 2012

Led enterprise-level QA initiatives for CITI Bank (Loan Path) and CEB. Expertly orchestrated LoadRunner and JMeter performance testing alongside cross-platform hybrid automation for complex fintech ecosystems.

App Tester / QA
Schneider Electric
Jul 2006 – Oct 2007

Foundational focus on SAP-based regression testing, complex enterprise configuration management, and core industrial application quality assurance.

AI-First Engineering

Professional Skills & Tools

AI & Data Engineering

  • Generative AI & LLMs94%
  • Python & FastAPI95%
  • Vector DBs (Chroma/RAG)92%
  • AI-Native Architecture90%

Advanced Automation

  • WebdriverIO & Selenium98%
  • Karate & Protractor95%
  • BDD & Hybrid Frameworks96%
  • API (RestAssured/SoapUI)92%

Quality Systems

  • JMeter & LoadRunner95%
  • CI/CD Orchestration94%
  • Big Data & MarkLogic90%
  • Security & Risk Mgmt85%

Leadership & Strategy

  • Program Management96%
  • QA Transformation94%
  • Delivery Excellence95%
  • Mentoring & Team Bldg92%
⚡ AI-Powered Framework

The Intelligence Hub

A deep dive into the AI-Driven QA Ecosystem: A comprehensive suite for Next-Gen Automation, High-Scale Performance, and Intelligent Quality Assurance.

Designed to solve the bottleneck of manual test case creation and maintainability, this workspace leverages RAG (Retrieval-Augmented Generation) and Vision LLMs to deliver an 80% reduction in QE effort while ensuring 100% traceability.

System Architecture & Data Flow

V2.0 Production Ready

Context Layer

Aggregates Jira, Confluence, and Phabricator data into Vector DBs.

Intelligence Core

LangChain & GPT-4o processing for requirement-to-test mapping.

Execution Layer

Self-healing Playwright scripts and AIO Tests API integration.

Insight Layer

Interactive Streamlit RCA Dashboards and Failures Clustering.

🚀 CPU: NORMAL 🧠 AI MODELS: ONLINE [GPT-4o] ⚡ LATENCY: 142ms 🛠️ AGENTS ACTIVE: 12/12 📊 DAILY SCAN: COMPLETED 🔒 SECURITY: VERIFIED 🤖 NEURAL CORE: STABLE
Monitor

Daily Dashboard

Live overview of sprint progress, defect leakage, and core quality metrics across all active streams.

  • Sprint Health Tracking
  • Defect Density Map
  • Live Release Status
Intelligence

RCA Analytics

AI-driven Root Cause Analysis providing deep insights into recurring failures and system bottlenecks.

  • Pattern Recognition
  • Failure Clustering
  • Trend Correlation
Read Deep Dive
Diagnostic

Failure Detective

Autonomous agent that sifts through logs and traces to pinpoint the exact line of failure in complex systems.

  • Log Trace Mapping
  • Stack Trace Analysis
  • Impact Assessment
Read Deep Dive
Automation

Test Generator

Automatically crafts exhaustive test cases from requirements, ensuring 100% path coverage for new features.

  • Path Permutation
  • Boundary Analysis
  • Gherkin Export
Read Deep Dive
Intelligence

AI Test Creator

Next-gen agent that writes production-ready Playwright/Cypress scripts directly from manual test descriptions.

  • Multi-Lang Support
  • Self-Healing Scripts
  • Best Practice Linting
Read Deep Dive
Quality

AIO Test Reviewer

AI-driven code review for automation engineers, ensuring test suites are robust, efficient, and maintainable.

  • Flaky Test Detection
  • Logic Optimization
  • Best Practice Audit
Read Deep Dive
Protocol

API Agent

Autonomous REST/GraphQL tester that explores endpoints, validates schemas, and hunts for vulnerabilities.

  • Dynamic Fuzzing
  • Schema Validation
  • Auth Flow Testing
Read Deep Dive
Quality

Escape Analysis

Predictive engine that analyzes past defects to identify high-risk areas where bugs are most likely to escape.

  • Risk Scoring
  • Regression Impact
  • Code Heatmaps
Read Deep Dive
Workflow

Jira Ticket Creator

Intelligent bridge that converts failed test run data into comprehensive, high-quality Jira tickets automatically.

  • Auto-Evidence Attaching
  • Developer Handover
  • Priority Suggestion
Read Deep Dive
Collab

Team Dashboard

Collaborative space for engineering leads to track team velocity, quality trends, and ROI of automation.

  • Velocity Metrics
  • ROI Calculator
  • Team Heatmaps
Timeline

Historical Analytics

Deep-time quality data storage and analysis, revealing long-term trends and effectiveness of QA shifts.

  • Yearly Trends
  • Strategy ROI
  • Anomaly Detection
Stability

Health Monitor

Real-time pulse of your automation infrastructure, identifying flaky environments and unstable pipelines.

  • Flakiness Index
  • Env Uptime
  • Pipeline Speed
Execution

Automation Status

The centralized control room for all running test suites, providing live updates on execution rates.

  • Live Step Tracker
  • Parallel Execution
  • Instant Pass/Fail
Project Hub

Explore the Learning Hub

A collection of custom-built tools and resources for learning, growth, and efficiency

Recent Adventures

Travel Snapshots

Capturing moments beyond code - exploring cultures, landscapes, and experiences.

Get in Touch

Let's Connect

Interested in collaborating on AI-native quality systems or just want to say hi? I'm always open to discussing new opportunities and innovation.